Privacy Policy

Effective Date: 01/07/2024

Fenix FY Solutions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website [www.fenixfy.com] (“Website”) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how Fenix FY Solutions LLC collects and processes your personal data through your use of this Website, including any data you may provide through this Website when you sign up for our newsletter, purchase a product or service, or take part in a competition.

Controller

Fenix FY Solutions LLC is the controller and responsible for your personal data (collectively referred to as “Fenix FY Solutions LLC,” “we,” “us,” or “our” in this privacy policy).

Contact Details

Our full details are:

Full name of legal entity: Fenix FY Solutions LLC
Email address: info@fenixfy.com
Postal address: 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110

If you have any questions about this privacy policy or our privacy practices, please contact us at the details set out above.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details.
Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Compliance with a Legal Obligation: Where we need to comply with a legal obligation.

Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

To Register You as a New Customer: Performance of a contract with you.
To Process and Deliver Your Order: Performance of a contract with you, necessary for our legitimate interests (to recover debts due to us).
To Manage Our Relationship with You: Performance of a contract with you, necessary to comply with a legal obligation, necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
To Administer and Protect Our Business and This Website: Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) and necessary to comply with a legal obligation.
To Deliver Relevant Website Content and Advertisements to You and Measure or Understand the Effectiveness of the Advertising We Serve to You: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy).
To Use Data Analytics to Improve Our Website, Products/Services, Marketing, Customer Relationships, and Experiences: Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business, and to inform our marketing strategy).

4. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 3 above:

Internal Third Parties: Other companies in our group acting as joint controllers or processors and who are based in different locations around the world and provide IT and system administration services and undertake leadership reporting.
External Third Parties: Service providers acting as processors based in different locations around the world who provide IT and system administration services, professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services, and regulators and other authorities acting as processors or joint controllers based in different locations around the world who require reporting of processing activities in certain circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to the processing of your personal data. If you wish to exercise any of these rights, please contact us at info@fenixfy.com.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: info@fenixfy.com
Postal address: 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110